How to connect to Eduroam on iOS - On Campus
Please ensure private Wi-fi addresses are turned off as per the following article.
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- Open the Settings app.
- Select Wi-Fi .
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- Ensure the Wi-Fi is on then select Deakin Setup.
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- Once connected to Deakin Setup, please allow a few seconds.
A popup window will appear, Please enter your Deakin username.
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- Select Join Now. A popup window will appear advising to choose the type of the device, Select iPhone/iPad
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- Once the Device is selected, The Profile will be downloaded, then the message will appear advising profile has been downloaded, click on close.
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- Navigate back to Settings page, click on Profile downloaded menu
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- Select Downloaded profile Deakin University Deakin-Eduroam, Click on Install button, Enter your device passcode if prompted.
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- A warning message will appear, click on Install and Install again
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- You will be then prompted to enter Deakin password and click on Next
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- You are now connected to eduroam
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Note: If you are having trouble connecting to eduroam by following the steps above please follow the instructions below to connect using eduroam. |
Connecting to Eduroam
- Select Wi-Fi and connect to eduroam
- Enter your username@deakin.edu.au
- Enter your password
How to Connect to Eduroam on iOS- Off Campus
If you trying to connect to Eduroam from a different University, or unable to connect to Eduroam directly, please follow these steps;
- Turn on your Mobile Hotspot
- Connect your iOS device (iPad, iPhone etc.) to your Mobile Hotspot
- After connecting to your mobile hotspot, iOS device, navigate to the Deakin Setup page using the Safari browser. You can also copy and paste the address directly into your browser for a manual search; the URL is: www.deakin.edu.au/deakinsetup
- You should now be presented with below. You can now continue to follow the steps for Connecting to Eduroam on iOS - On Campus
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Troubleshooting a previously connected device
I'm prompted for a password
Please enter your current Deakin password.
You will see this after changing your Deakin password. If this prompt continually re-appears it may indicate that your IT account is locked. Please contact the IT Service Desk to have your account unlocked.
I'm receiving a certificate warning
Warning: If you have rejected the new Eduroam certificate, iOS will attempt to use the previous certificate repeatedly and may temporarily lock your account. Please follow the steps below if this occurs, wait 20 minutes, and attempt to connect again. |
Deakin has a requirement to periodically update the certificate used to secure the wi-fi network. If your device has an outdated certificate you may receive notification to update it.
By selecting Accept Certificate, the certificate will update and allow your device to connect to eduroam.
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I still cannot connect!
If all else fails, remove the current eduroam configuration and set it up again.