ServiceNow ESM – Login Instructions
Accessing ServiceNow is a simple, streamlined process for staff.
Accessing Service Now from a web browser
- Open an internet browser (Deakin recommends Firefox, Edge or Chrome) and go to https://help.deakin.edu.au/.
Alternatively, you can access ServiceNow via DeakinHub, and navigating to the 'Support and Services' menu. There will be a link labelled 'Request IT support' that will direct you to the IT Help portal. - Click Switch to ServiceNow