Automatic external email forwarding is not available for staff accounts. If you enable forwarding to an external address for a staff account, these emails will not be delivered. The Outlook mobile application (accessible on Android and iOS) is available for monitoring your emails on the go. If you do not monitor your Deakin mailbox, you can utilise Automatic Replies.

Correspondence sent by email within the University will normally be sent to your Deakin email address.

For students, only Manual forwarding feature is available. This feature is visible for staff however the forwarding will not work as per policy.

If students set a redirection email address through the email forwarding facility, ALL your Deakin emails will be forwarded to the address recorded.

If you log into your Deakin email account via Outlook or Outlook Web Access - your Deakin inbox should be empty; unless you have selected the option to 'Keep a copy of forwarded messages'.

Setup Instructions for Student Account. 

Please click this link to access the forward settings via Outlook Web Access.

If the link above doesn't work, then see 'Manually navigating to the forward settings' section below.

The forwarding setting popup can take a couple of seconds to appear after the webpage has loaded.

1. Firstly, tick the 'Enable forwarding' checkbox.
2. Next, enter the email address you want to forward to.
   
   
   
   Note: 'Keep a copy of forwarded messages' can be optionally ticked
   
   
3. Click the 'Save' button at the bottom right-hand corner.
4. Your e-mail forwarding is now set.

Manually navigating to the forward settings

1. Go to https://outlook.office.com/deakin.edu.au.
2. Click on the gear at the top right-hand corner of the window.
3. Search for 'forwarding' and click the forwarding link that appears.
   
    
4. Follow the Setup Instructions for Student Account given above.