Cisco Umbrella is an internet security system that is enabled by default on all Deakin-managed machines.

If you attempt to access a webpage and cannot open it, as it informs you that it is shielded or blocked by Web Protection via Website Blocking through Cisco Umbrella, this article will explain how the system works.

Is the website you are trying to access blocked? Click here to apply for access or review.

 

What is Cisco Umbrella?

Cisco Umbrella protects you from internet threats by using Cisco’s worldwide analytics to inform your computer when an internet connection it’s making is unsafe, and to block or abort the connection. Think of it like Google Safe Browsing, but for your whole computer.

The Umbrella Client (also called OpenDNS Roaming Client) operates quietly in the background, using the internet’s infrastructure to block malicious and unwanted domains, IP addresses, and cloud applications before a connection is ever established. This software is automatically applied to all Deakin-managed workstations. 

Frequently Asked Questions

Deakin's Information and Communication Acceptable Use Procedure

The Information and Communications Technology Acceptable Use Procedure states:

Authorized eSolutions staff members may deny or restrict ICT users' access to internet sites that are reasonably considered to contain inappropriate or malicious content.

Deakin blocks access to domains that do not comply with the policy.

How do I know if I've tried to access a blocked website?

A page displaying 'This site is blocked due to content filtering' will be presented. This will tell you in which categories the domain has been tagged.

What if I need to access a blocked website for work or study?

If you feel that access to a website/domain should not have been blocked, you will need to undertake the following steps to have it unblocked:

Please fill out the web form located here to request to unblock a webpage.

What if I disagree with the decision of the reviewer?

The IT Service Desk will pass your concern to the reviewer who will consult with the member or Senior Executive responsible for your area.

Is there a list of blocked sites?

The full list of blocked websites/domains is not made publicly available. Domains are blocked based on their category; individual domains can be checked for their categories at the OpenDNS website.