Need help activating your account or setting up your devices? We have a limited number of student IT appointments available each day. Click here to book your appointment.

 

Are you a Deakin student living on campus? Click here for more information on setting up your devices.

Activate your Deakin IT Account

Get started by activating your Deakin University IT account - Setup a password and note down your new username.

Note: Remember your username has the letter "S" in front of it (e.g. s123456789), while your ID only has the numbers (e.g. 123456789)

Already have an account, but having trouble logging in? Check out the Username & Password - Support Page for more troubleshooting information

 

Set Up your Wi-Fi - Get Connected

One of the first things you should do when you set foot on campus is to connect to Deakin Wi-Fi. Our Wi-Fi network is called 'eduroam'. 

If you've connected to eduroam before and are experiencing problems, you may need to forget eduroam and reconnect.

 

On-Campus Printing 

Note: Starting from Trimester 1, 2024, there will be a change in printing at Deakin. All Deakin students now receive $100 credits monthly, allocated to their accounts for printing. In our commitment to shaping a sustainable future, we encourage students to opt for digital alternatives where available, contributing to our sustainability goals. For further details regarding this Printing@Deakin update, please refer to our Printing@Deakin - Support Homepage

Secure your Deakin Account 

All Deakin accounts are required to use Duo MFA, a multi-factor authentication tool that protects your account from unauthorized access. 

It only takes a few minutes to get started with the DUO Mobile app.

LastPass Password Manager

LastPass is a secure password manager that remembers your passwords, so you don't have to. LastPass Premium is free to all Deakin students, set up is easy just follow our Lastpass Account Setup Instructions 

Protecting Your Device

Protect your personal device by installing Malware Protections available in the Deakin Software Library

 

Installing Microsoft 365 Apps

If you have a personal windows computer, follow this self help guide on how to install Microsoft 365 apps onto your device - Installing M365 Apps on Windows.

For personal macOS computer, please follow this guide - Installing M365 Apps on macOS

 

Accessing Software for your Units

Find, download and install software for your computer via the Deakin University Software library. 

As a Deakin student, you can also access software in the cloud, on any device, from wherever you need to be via Apps and Desktops Anywhere (ADA)