Connecting to Wi-Fi (eduroam) on macOS


Note: Deakin computers are pre-configured with eduroam wireless access, this article is for non-Deakin computers only.

 

Table of Contents

Connecting to Eduroam using Deakin Setup

  1. Select on the icon in the menu bar

  2. Ensure Wi-Fi is on

  3. Select Deakin Setup

    Open your Wi-Fi toolbit, and connect to "Deakin Setup"

  4. If your computer automatically opens the JoinNow webpage, Click ‘Cancel’ button at the bottom right of the page. Then open Safari, type www.deakin.edu.au OR 2.2.2.2 in the address bar and press enter.

  5. Select JoinNow

    Once you are redirected to the Securew2 page, click "JoinNow" to start connecting to Eduroam

  6. The WiFi_Deakin_University_Wrapper.dmg setup file will download to your specified downloads folder

    Please wait as the "WiFi_Deakin_University_Wrapper.dmg" file is downloaded

  7. Open the WiFi_Deakin_University_Wrapper.dmg disk image setup file

    Please navigate to your downloads in Finder and open the "WiFi_Deakin_University_Wrapper.dmg" file

  8. Double click the WiFi_Deakin_University_Wrapper

    Once opened, please open the WiFi_Deakin_University_Wrapper executable file

  9. Select Open

    If prompted about the file, please click "Open"

  10. Enter your Deakin username and password

  11. Select Next

    In the JoinNow program, fill in your Deakin Username (NO @deakin.edu.au), and your Deakin Password

  12. For MacOS Ventura User only - you will be presented with an additional page to guide you through the steps. For more information, please see below link if you get stuck:



  13. Enter your Mac password in order to make a settings change.

    You will be prompted to fill in your Mac's User Name and Password (Not your Deakin credentials)

  14. Select Next to install the Profile in the System Preferences.



  15. Follow the instructions presented by the system.



  16.  You will get the notification at the top right-hand side corner.



  17. Open the Profiles from the System Preferences and press Install to install the Profile.



  18. Select Install to confirm the installation of the Deakin University Eduroam Profile. 



  19. Select Next to continue the configuration of Eduroam. 



  20. Select Done when the application finishes running through the configuration process

  21. You are now connected to Deakin eduroam

 

Note:  If you are having troubles connecting to eduroam by following the steps above please follow the instructions below to connect using eduroam.

 

Connecting to Eduroam
  1. Select Wi-Fi and connect to eduroam

  2. Enter your username@deakin.edu.au

  3. Enter your password

Removing custom DNS settings

To remove any custom DNS settings on your macOS device, please do the following:

  1. Choose the Apple Menu

  2. Click on System Settings 

  3. Click on Network on the left-hand sidebar, and then select Wi-Fi on the right-hand sidebar


  4.  Click on Details on the right side of the affected Wi-Fi network (if you're on-campus this would be Eduroam, if you're off-campus this would be your home network)



  5. Click on the DNS on the left-hand sidebar, and on the right-hand side you can see all the DNS settings. Using the minus (-) button, remove any custom entries.

If these steps do not match with your own settings, please see Apple Support's Guide - How to change DNS Setting - and using the drop-down menu at the top left choose your macOS version.

How do I remove this setup?

See How do I forget a Wi-Fi network on my personal Mac? to remove this setup.