Note: This article applies to staff workstations running Deakin Desktop for Windows. To log into a Deakin Desktop for Windows computer in teaching spaces, see: Logging into a Deakin Desktop for Windows teaching space computer.

Logging in to Deakin Desktop for Windows

With Deakin Desktop for Windows, you no longer use your short Deakin username (e.g. jdoe) to log into managed Windows computers. Instead, your Windows account name is based on your primary email address.

If your primary email address is an @deakin.edu.au address, you use the first part of your email address, without the @deakin.edu.au suffix. There are a few different examples of how your primary email address may be constructed:

• First name . Last name i.e. Jane.Doe
• First letter of First name . Last Name i.e. J.Doe
• First name . First letter of Last name i.e. Jane.D

If your primary email address is an @deakinco.com address, you must enter your full email address, including the @deakinco.com suffix.

1. Enter your email-based account name.
   • @deakin.edu.au : just the part before "@deakin.edu.au." e.g. jane.doe
   • @deakinco.com : enter your full email. e.g. jane.doe@deakinco.com
2. Enter your password.

Windows Hello Setup

On your first logon, you are prompted to setup Windows Hello.

Windows Hello is an alternative to Duo MFA where you'll set up a numeric PIN and, optionally, facial or fingerprint recognition.

Note: Facial recognition and fingerprint options require a compatible camera or fingerprint reader hardware.

Once face or fingerprint has been setup or skipped, you need to setup a PIN.

You must complete DUO MFA authentication to set your PIN.

Your PIN must be a minimum of 6 non-sequential digits.

If you move to another computer, you must setup Windows Hello again. Additional users on this computer need to complete the Windows Hello setup for their account.

Windows Hello is not available on Deakin Windows Teaching Space Computers.

Additional Logons

After you have setup Windows Hello on a computer, if you restart or log off your computer, Windows will remember the last logged in user.

If you setup facial or fingerprint recognition use these to complete sign in. Otherwise, enter your PIN. 

Not Prompted to Setup Windows Hello on Logon

If you have not been prompted to setup Windows Hello, manually set it up by following the instructions at Windows Hello on Deakin Desktop - Windows 11

 

First login "Welcome" screen

The first time you log into a staff Deakin Desktop for Windows computer, an introductory Welcome screen appears.

This screen helps explain changes to your environment compared to Deakin's previous Windows 10-based environment.

To navigate between tips, click the Next button in the bottom right of the page. Some tips include videos.

Note: If you've just logged in for the first time, it may take a few minutes for the Company Portal app to be ready for use to install additional software. If Company Portal displays a "Not Compliant" message, close it, wait a few minutes then open Company Portal again.

The Welcome screen only appears during your first login. However, you can return to it by opening the Welcome to Deakin Desktop icon in the Start (Windows logo) menu.