General Information

Wi-Fi Calling enables you to make or receive phone calls using a Wi-Fi connection in an area with little or no cellular coverage.

Wi-Fi calling is NOT a Deakin-supported service. If you are unsure if your mobile carrier supports Wi-Fi calling please contact your mobile carrier.

iOS Devices 

iOS - Enable Wi-Fi Calling 

1. Go to Settings
2. Tap on Phone 
3. Tap Wi-Fi Calling 
4. Turn On Wi-Fi calling by turning the slide toggle. 

Android Devices

Android - Enable Wi-Fi Calling 

1. Open the Settings app.
2. Tap on Connections
3. Turn on Wi-Fi Calling by tapping on it or using the toggle button.

Troubleshooting

If you can't turn on Wi-Fi calling, please make sure that your mobile carrier offers Wi-Fi calling and that your device is updated to the latest version.

If you're having issues with making a Wi-Fi call, after turning on Wi-Fi calling, please follow the troubleshooting steps below:

1. Go to Settings > Wi-Fi Calling and make sure that Wi-Fi calling is on 
2. Restart your Phone.
3. Connect to a different Wi-Fi network, (Not all Wi-Fi networks work on Wi-Fi calling)
4. Turn Wi-Fi calling off and on

For more information, you can read this article from Telstra