Proctorio Exam Troubleshooting - Camera Access


Allowing Camera Access

Proctorio requires camera access in order to complete the initial authentication steps before starting your exam.

Note: Please make sure that the physical hardware privacy slider is open (if your laptop has one).

 

If Proctorio is still unable to access your camera, please see the appropriate guide below for your machine:


Microsoft Edge
is the recommended browser for Proctorio. If you are unable to use the latest version of Microsoft Edge, Google Chrome can be used instead.

If you require further assistance, please contact the Service Desk on 1800 463 888 or (international) +61 3 5227 8888.