Getting started with your Digital Essentials - Personal Macbook


This article serves as a guide to get started with your digital essentials for personal or non-Deakin managed Macbooks.

Table of Contents

 

Setup Wi-Fi - Connecting to Eduroam

Installing Office 365

To connect to Eduroam on campus, please refer to the following article: 



If you are still unable to connect to Eduroam, please remove the appropriate keychain entries, saved networks and network certificates/profile. Further information is found in the following article: 

As a staff member or student of Deakin, you have free access to the Office 365 suite on your personal device. Please refer to the following article for information on how to install Microsoft Office for free through Deakin University.

If you have an older version of Microsoft Office installed, you will need to remove it completely before installing the new version Office 365. Please refer to the following Microsoft Support Articles:

Accessing Deakin Data

Accessing Deakin Emails


Whether trying to access your Deakin home drive files or a network share drive that your area uses, you will need to connect to the GlobalProtect ZTNA/VPN. You will also need to the network drive to your computer. Further information is found in the articles linked below:

There are multiple ways to access your Deakin emails without a Deakin machine. Emails are accessible via OWA (Outlook Web App) or by adding your email address to your Outlook application.

OWA is accessed here: https://mail.deakin.edu.au

To add a shared mailbox to OWA please refer to the following article: How do I access a shared mailbox in Outlook Web App (OWA/Webmail)?

To add your Deakin email to Outlook for Mac, refer to the following article: Microsoft Outlook – Deakin Email/Calendar Setup Instructions (macOS) 

To add a shared mailbox to Outlook for Mac, refer to the following article: How do I add a shared mailbox in Outlook (macOS) 

If you are experiencing problems with searching your emails, being unable to open Outlook or any strange instabilities, you may have a damaged profile.

To create a new one, please refer to the following Microsoft Support article: Manage profiles or identities in Outlook for Mac

If a new profile is created, any shared mailboxes or archives will need to be re-added.

 

Commonly Used macOS Software 

Browser Troubleshooting

Some applications may require a newer version of macOS than you have installed to run. To update your macOS version, refer to the following Apple Support article: How to download and install macOS.

Deakin offers software and installation guides for its staff and students. Some of the most commonly required software for Mac users can be found linked below:

Are you seeing error messages in your browser when trying to load a web page? Are search results slower than normal? You may be experiencing cache related problems.

Luckily, it is very simple to clear your cache and get back on track. Further information is found in the following article: How do I clear my web history (Cookies & Cache)?

Administrator Account Creation

"Unidentified Developer" Prompt During Installation

If your Mac has multiple users, you should set up an account for each person so they can each personalise settings and options without affecting the others. You can let occasional users log in as guests without access to other users' files or settings; this can only be done as an administrator.

An administrator can add and manage other users, install apps, and change system settings, so it is always beneficial to use an administrator account for study or work.

For a how-to guide on creating an admin account or converting a standard account, please see the following Apple Support article Change Users & Groups settings on Mac

If you try to open an app that isn't registered with Apple by an identified developer, 
you may see a warning dialogue referencing an "unidentified developer".

This doesn't necessarily mean that something's wrong with the app; some apps were written before developer ID registration began.

To bypass the warning, please refer to the following Apple Support article: Open a Mac app from an unidentified developer