Duo Mobile (MFA) – Requesting a Bypass Code (Passcode)


You need to have personal email registered on DeakinPeople (Staff) or StudentConnect (Students) to obtain a bypass code through this method.

 

  1. Visit the Deakin Multi-factor Authentication (MFA) Self Service Portal from the following link: https://apps.deakin.edu.au/mfa-selfservice

  2. Sign into Deakin Single Sign-on (SSO) with your Deakin username and password.

  3. Enter your "Employee ID/Student ID" and click "Next". 



  4. Check your personal email address that you have provided to Deakin, you should receive a 9-digit bypass code



  5. In the Duo Mobile app, click "Bypass code".



  6. Enter the bypass code that was sent to you via email.



The below video demonstrates how Bypass Codes work.