How do I download and install Microsoft 365 Apps? (Mac)

Deakin's Microsoft subscription enables Deakin students and staff to install the Microsoft 365 suite onto five computers for free whilst enrolled/employed at Deakin. The installation and management (licensing) of the software is controlled through your Deakin Microsoft 365 account.

This software will only be available to use during your active student enrolment or staff employment at Deakin University. Once you depart the university, your license will expire and you will need to arrange your own personal subscription.

Make sure that any existing Microsoft Office or Microsoft 365 installations are uninstalled from your computer before installing.

To install Microsoft 365, your Mac must be using macOS Monterey (macOS 12) or later. If your macOS version is older, you will need to upgrade your Mac first.

Note: These instructions are for installing Microsoft 365 Apps on your personal (BYO) device. Microsoft 365 Apps are pre-installed and automatically updated on all Digital Services-managed computers.

Table of Contents

Installation instructions

  1. Start at the Microsoft 365 Portal:

  2. Microsoft's Sign On screen appears. Enter your Deakin email address, then click Next.

    If you're prompted to choose between Work or school account and Personal account, choose Work or school account

  3. At the Deakin Single Sign On panel, enter your Deakin username and password.

  4. Complete Duo Multi-Factor Authentication.

  5. At the Microsoft 365 homepage, click Install Apps and choose Microsoft 365 Apps.


  6. The installer is downloaded through your browser's downloads manager.
    The download is typically over 2GB, so can take some time to complete.

  7. Click Open file or Run, depending on the options your browser offers.
    You can also go into your Downloads folder and open the installer from there.

  8. Click Continue.

  9. Click Agree.
  10. Click Install.
  11. Enter your admin credentials when prompted.
    The installation commences.

  12. When the installation is complete, click Close.
  13. You may be asked if you want to keep the installer or move it to the Trash. Click Move to Trash.
    If you need the installer again, you should download the latest version from the Microsoft 365 portal again.

Microsoft AutoUpdate may automatically start to check for any updates.

Activation instructions

  1. Open an app from the Microsoft 365 suite (e.g. Word, Excel) from your Applications folder.

  2. The activation process should start automatically. If it doesn't, click the Activate icon.

  3. When prompted for your email address, enter your Deakin email address in the following format:
        Staff: Microsoft 365 may be automatically activated. If not, enter your primary email address

    Entering your personal (non-Deakin) email address will not correctly activate the software.

    If you are not prompted to automatically sign in click File > Account > Sign-In
  4. At the Deakin Single Sign On panel, enter your Deakin username and password.
  5. Complete Duo Multi-Factor Authentication.
  6. To confirm the software is activated, start any Microsoft 365 application, and look for an icon in the top left corner of the Document Gallery with your initials and name.

        Student account: Your name appears in all uppercase.
        Staff account: Your name will appear in upper and lowercase based on how it is formatted in the staff directory.
  7. You can also confirm the activation by logging in to the Microsoft 365 Portal, then clicking your account icon (with your initials) in the top right corner, then View account >  Apps & devices > Devices.

  8. To install Microsoft 365 on another computer, follow the above steps while logged onto the machine you would like to install Microsoft 365 on.

  9. You can view all your current installations and deactivate any of them from the Devices menu.

If you encounter difficulty activating Microsoft 365 Apps, see: Microsoft 365 Apps – Troubleshooting Activation Issues (Mac)

Additional Microsoft apps

Other Microsoft apps may also be available to you.